There are three different simulation packages available. The following table will help identify the one most suited to your requirements.

Item	Educational	Corporate	Private (Self) Training
Dedicated Telephone Support Person		X
Email Support	X	X	X
Phone Support		X
Academic Support Agreement	X		X
Corporate Support Agreement		X
Templates	X
Accelerated scenario updates (multiple per day)		X
Scenarios	X	X
AOM	X	X
AOM Setup		X
Online Functional Manual (AO)	X	X	X
Online Functional Manual (AOM)	X	X
Training Guides		X	X
Animated Tutorials	X	X	X
Quiz Sheets	X	X	X
Ability to input operational data*		X
Maximum Log in accounts	60	60	1
Support Arrangements	24 hour turn around excluding weekends	Environment monitored during and staff on call** (prearranged in 24 hour blocks)	24 hour turn around excluding weekends